5.2.1 Identify the different types of sites that make up the Web, how each differs from the other, and how marketers can take advantage of each type of site
5.2.2 Understand the importance of keeping visitors coming back to a site
5.2.3 Learn the methods that sites utilize to increase customer retention
5.2.4 Explain the issues involved in copyrighting, trademarking, and licensing
5.2.5 Identify the issues related to working in a global environment
5.2.6 Define web‐related mechanisms for audience development (attracting and retaining an audience)
5.2.7 Identify how the Web is different from other marketing tools and the added value it can provide to marketers in developing brands
5.2.8 Discover how to promote and market your Web site to help drive new and returning traffic
5.2.9 Learn how marketers can track Web sites and what information relating to a Web site they can analyze